I was extremely satisfied with this auction, in particular with the friendly, professional and helpful staff. Due to weather issues, I was late picking up arriving after 1:00 pm on Sunday. The staff had waited because of the weather and were extremely accommodating and helpful. They stayed likely an hour after the scheduled end time, encouraging me to take my time and wrap fragile items properly. Although I brought my own supplies, they had lots of newsprint available for wrapping. Such a positive outcome for me. The staff at this Rochester auction are extremely positive representatives of MaxSold!

A heart felt THANK YOU to the MaxSold Team! I must say that I am totally impressed by your backend processes. Every question was answered quickly and thoroughly. Every change to lots after the auction went live was executed within hours. Your Client Tracking page provided all of the information I needed to stay up to date with the marketing being done on our behalf, the steps being taken in the process of the auction itself and I absolutely loved the metrics! So easy (and exciting) to watch the bid % of total lots and the total $ keep going up from day to day! During the pick-up days we were constantly hearing from the winning bidders how easy it was to use the MaxSold site. Not only for bidding, but for questions about lots, process, directions to pick up, etc. We were told over and over again how professional MaxSold was – all around! The auction ended thousands of dollars over my original expectations and our client is thrilled with the results. You guys are THE BEST!!