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Terms of Service - General and Buyers

Last updated: April 1st, 2025

PLEASE READ THESE TERMS OF SERVICE CAREFULLY AS THEY MAY HAVE CHANGED FROM THE LAST TIME YOU VISITED THIS PAGE.

These Terms of Service ("TOS") apply to all users ("you", "your") who are using or receiving services provided by 1000822913 Ontario Inc. dba Maxsold or 1000822913 US Inc. dba Maxsold, as applicable ("Maxsold", "we", "us", "our", as applicable; the applicable entity depends on the jurisdiction in which the auction is conducted. If the auction is conducted from Canada, the Canadian entity will apply and if the auction is conducted from the United States, the US entity will apply) on its web properties, such as www.maxsold.com, its mobile applications, or other properties owned, operated or otherwise used in the provision of the services (such properties, the "Maxsold Properties"; such services provided, the "Services"). The Services include, among other things, auctions operated by sellers on the Auction Platform (defined below).

Provisions in this TOS that are applicable to buyers on the Auction Platform shall only apply to the extent that you are a bidder and/or buyer on any of the auctions. This TOS does not apply to sellers, their estates or parties contracted to represent such sellers or their estates for the sale of personal properties on the Auction Platform (collectively, the "Sellers"), and a separate agreement must be entered into between Maxsold and Sellers to sell any items on the Auction Platform. For clarity, if such Seller is also a bidder, buyer or a potential buyer, any activities that are not associated with sale of personal properties on the Auction Platform shall be governed by this TOS.

To use the Services, you must be at least eighteen (18) years old and by accessing, browsing, visiting, accepting, submitting, bidding or otherwise using the Services, you agree to be unconditionally bound by and to follow this TOS. If you represent an entity, you represent that you have the necessary rights and the authority to enter into this TOS on its behalf and bind such entity to this TOS. If you do not agree or you do not have such rights and/or authority, then do not use the Services.

Please note that this TOS may be changed by Maxsold in its sole discretion at any time. When changes are made, Maxsold will make the updated TOS available on the Auction Platform. We will also update the "last updated" date at the top of this TOS. If we make any material changes, and you have already registered and created an account on the Auction Platform, we will use commercially reasonable efforts to provide notification of the revised policy, which may be visible when you next log in to use the Auction Platform and/or sent via email. Any changes to this TOS will be effective immediately on your next visit to the Auction Platform and continued use of the Services. If you do not agree to any change(s) after receiving a notice of such change(s), you must stop using the Services. Otherwise, your continued use of the Services constitutes your acceptance of such change(s). Please regularly visit this page to view the most up to date TOS.

Auction Platform

  1. The Platform. Maxsold is a technology provider of an online auction/bidding platform that allows users to bid on and purchase certain items made available by Sellers on the platform (such platform, the "Auction Platform"). In addition to operating the Auction Platform, Maxsold is at times contracted by the Sellers to manage certain parts of the auction on their behalf. In all cases, Maxsold acts as an intermediary and facilitator of auctions using its Auction Platform and does not own any of the items sold on the Auction Platform. Any items sold on the Auction Platform and bought by you is a purchase and sale between you and the Seller, and other than facilitating the transaction, Maxsold is not responsible for such purchase and sale. Unless otherwise expressly stated, Maxsold has no control over such items and Maxsold shall not be responsible for any items not delivered or Seller refuses to deliver despite you winning the applicable item. Further, Maxsold does not guarantee the quality, accuracy, legality, safety or availability of any of such items. While Maxsold uses commercially reasonable efforts to ensure that the items available on the Auction Platform are as described in the available listing, it makes no guarantee of any kind in relation to the items sold or made available.

  2. Platform Restrictions: In accessing and using the Auction Platform, you must not:

    1. remove, obscure or alter any trademarks, patent notices, or other proprietary notices, labels or marks that appear on the Auction Platform;

    2. use the Auction Platform for the purpose of creating a service that performs substantially the same functionality as the Auction Platform;

    3. reverse-engineer, decompile, disassemble or otherwise attempt to discover the source code or other trade secrets of the Auction Platform;

    4. violate, circumvent, and otherwise tamper with the security of the Auction Platform;

    5. download, republish, post, transmit, or distribute any portion of the Auction Platform except as permitted by a functionality enabled on the Auction Platform;

    6. link to, mirror, or frame any portion of the Auction Platform without the express written permission of Maxsold;

    7. distribute viruses, worms, malicious code, or software intended to damage, overly burden, interfere with or alter the operations of the Auction Platform or affect the devices of other users of the Auction Platform;

    8. use any program or script to download, copy, capture, scrape, index or otherwise obtain any portion of the Auction Platform without the express written permission of Maxsold; or

    9. perform any actions that would unduly burden or hinder the operations of the Auction Platform.

  3. Registration:

    1. You may use the Services without registration; however, prior to placing any bids on any items made available on the Auction Platform, you must register an account. Upon registration, all terms and conditions applicable to bidders and buyers shall apply to you, as applicable. We may deny registration to you at anytime, and at our sole discretion.

    2. A valid credit card is required to bid on an item. Other than a small verification hold ($1.00) placed on the credit card for validation purposes (which shall be released after a few days), no charges will be made on the credit card until you are winner of any item(s).

  4. Personal Information:

    1. All personal information collected as part of the provision of the Services shall be processed and handled in accordance with our privacy policy which is posted on our website. By submitting any personal information to us, you are agreeing to the terms of our privacy policy.

    2. You further agree that as a bidder and/or buyer on the Auction Platform, you agree that Maxsold and you have created a business relationship that may require us to contact you in relation to the Services provided, including sending you electronic messages and reaching to you via phone. You agree to being contacted as necessary for Maxsold to facilitate the sale and purchase of items and that you agree to receive electronic messages and phone calls, if any.

  5. The Auction:

    1. Conditions of items sold: All items are sold "as is, where is" and we do not guarantee the quality, accuracy, legality, safety, availability or regulatory compliance of any items, which may include infant and child products. Unless authentication is provided, all items are sold without a certificate of authenticity. Buyer beware.

    2. Auction: Each auction consists of a single "lot", which may consist of one (1) or more items. Description of the lot is provided per auction and please review them carefully before making any bid. If a description does not match a picture in a lot, the description takes precedence. The lot may also include questions asked by interested users and answers provided. While you should review these questions and answers prior to bidding, these are not official descriptions of the lot. Prior to bidding, review descriptions and images for any damage to the item. Thoroughly inspect the items at pickup and report any concerns immediately (see Disputes).

    3. Bidding:

      1. By placing a bid on a lot, you are making an irrevocable offer to buy all of the items in the lot from the applicable Seller at the offered price unless or until it is outbid by another prospective buyer. Such bids cannot be removed/altered/retracted by you. You can review your bids at any time by clicking 'Account' and then 'Your Activities' in your profile.

      2. At the end of the auction, if your bid is the highest offer, above a minimum reserve set by the Seller, if any, your offered price is considered accepted by the Seller (such bid, the "Winning Bid"; such winning price, the "Winning Price").

      3. If you use the "MaxBid" feature, you are committing to automatically increase your bid up to the maximum bid amount entered into the MaxBid feature. The Auction Platform will automatically increase the bid for you to the lesser of your maximum bid amount and one (1) minimum bid increment amount above the next highest bid. Until such bids are made, you may edit your MaxBid amount at any time.

    4. Soft close: Each bid made in the last few minutes of the auction will add more time (a few minutes) to the bid period. This will continue until the extended time has run out without new bids being placed. This is done to ensure transparency and fairness of bidding and enable the highest bidder to win.

    5. Notifications: You may receive emails and/or SMS/texts regarding changes/updates to listings, pickup information, invoices, etc. You can choose to receive outbid notifications by email. These notifications are sometimes delayed and may not be received in time to rebid and Maxsold bears no liability to you or anyone else in connection with any delayed or undelivered notification. If you plan to rebid after being outbid (as opposed to using the MaxBid feature), be prepared to monitor your bids during the final minutes of closing.

    6. Materiality: If Maxsold, in its sole discretion, determines that there have been any material changes to any item in the auction that may impact its value, Maxsold reserves the right to reset bids on a lot in an auction.

  6. Removal/pickup of items:

    1. Unless specifically offered by the Seller, we do not offer shipping. Do not bid if you cannot attend (or arrange for) pickup at the published pickup date/time/location. We do not supply tools, packing material or assist with moving your purchases. Please bring help to move large items. You are responsible for damage to property caused directly by you or your help with the repair costs being your responsibility. Do not bring pets and young children to the pickup as the movement of items may present a high risk and dangerous environment that could result in injury or death. If you're moving any heavy, fragile or specialty items, we recommend that you hire professional movers. At time of pickup, prior to releasing any items, all buyers must (i) show a copy of the invoice (digital or hard copy), (ii) show a valid government approved photo ID, (iii) be ready to show the credit card used for purchases for verification purposes, and (iv) provide proof that any requirements specific to the auction have been met.

    2. If you are unable to or you fail to pickup the item(s) on the published pickup date/time/location, you will be considered to have forfeited such item(s). You may make a special request for an alternative pickup date/time/location, which the Seller is not obligated to accommodate. If the Seller agrees to accommodate an alternative pickup date/time/location, you will be charged a change fee as set out in Schedule A, attached hereto, in addition to the Winning Price. If the Seller is unable or unwilling to accommodate an alternative pickup date/time/location, you will not be charged for the item(s) but you will be charged a processing fee as set out in Schedule A, attached hereto.

    3. Ensure you inspect the items at pickup (and preview if available) and immediately inform the Seller or its representative of any issues related to mis-cataloging. Please note that the vast majority of items will be in used condition and all items are offered in "as is, where is" condition. By departing from the pickup site, you are deemed to have all your items and that you are satisfied with them. Subject to the limited refunds permitted under this TOS, no claims are permitted after removing items from the premises as item condition issues cannot be validated once items are released into your possession. If required, bring an expert to validate purchases at pickup. We are not responsible for the acts or omissions of the Seller.

    4. If shipping is offered by the Seller, it will be indicated in the lot's description. Maxsold is not responsible for any issues relating to shipments and you must deal with such issues directly with the Seller.

  7. Fee; Billing/invoicing:

    1. For all Winning Bids, an 18% buyer's premium shall be charged on the Winning Price.

    2. All amounts due hereunder are due on the date indicated on the invoice and such amounts (up to the threshold listed on the invoice, the "Credit Card Limit") will be charged to the credit card provided to us during registration. If we are unable to process the credit card due to an invalid credit card, insufficient credit or otherwise, you must update your credit card information promptly. Interests on any late payment may be charged at a rate of 12% per annum, or the maximum amount permitted by law, whichever is less. It is your responsibility to ensure that your credit card information is up to date. If you have any unpaid invoice by 5PM following the day after the auction (in the time zone in which the auction takes places), you will be deemed to have forfeited the applicable auction, and you'll be charged a processing fee as set out in Schedule A, attached hereto.

    3. All amounts due hereunder are subject to applicable taxes.

  8. Refunds: A refund may be requested up to sixty (60) hours from the end of the pick-up time (or alternative pick-up time if agreed in accordance with this TOS) (the "Refund Period"). Upon such request, Maxsold shall issue a refund net of any applicable deductions upon receiving confirmation from Seller that the applicable item has been returned (unless Seller has expressly waived the returned of such item). Unless Maxsold determines, in its sole discretion, that Seller made a material misrepresentation of the item in the lot description, you'll be charged a processing fee as set out in Schedule A, attached hereto. The Refund Period may be extended by Maxsold in its sole discretion. After the termination of the Refund Period, no refund will be issued. Notwithstanding the foregoing, no refunds will be issued for any item with a Winning Bid of fifty dollars ($50) or less after the item has been picked up, regardless of the reason for the refund request. Buyers are encouraged to inspect such items at pickup and raise any concerns before removing them from the premises.

  9. Disputes: Buyers and Sellers are free to resolve any disputes at the pickup/alternative pickup location. Any disputes resolved at the pickup/alternative pickup location leading to a change in the Winning Price must be communicated to Maxsold by the Seller, which shall be reflected in a revised invoice. Once revised, all calculations of fees and premiums shall be based on such revised invoice. Once the buyer leaves the pickup/alternative pickup location, all disputes relating to the purchase of items through the Services must be communicated to Maxsold and Maxsold will help facilitate the dispute between you and Seller. In all cases of disputes, Maxsold's records shall serve as the system of record and you agree to accept our records as accurate and definitive.

  10. Suspension and Prohibition: Maxsold reserves the right to suspend or prohibit your access to and/or use of the Services if Maxsold determines, in its sole discretion, that you have, or we suspect that you may have, violated the terms and conditions of this TOS.

  11. Trespassing: You understand that being at the Seller's property at any time other than the pickup times constitutes trespassing. Furthermore, you understand that Sellers are not to be contacted (directly including by phone/email/etc. or indirectly). Anyone found trespassing will have their bidding privileges immediately revoked, account suspended and/or deleted and may be subject to investigation by the authorities.

  12. Community standards: Maxsold strives to provide a safe, respective and supportive environment for its users, employees and contractors. Any actions and behaviours that, in Maxsold's sole opinion, are inconsistent with the foregoing will not be tolerated and may result in you being suspended or banned from using the Services.

  13. Compliance with law: You are responsible for complying with all laws governing the purchase and use of the items that are offered for sale. You must comply with all laws governing the use of our Services.

  14. Proprietary Rights: Provided that you have complied with all of the terms and conditions of this TOS, you may access and use the Auction Platform in connection with purchase and sale of any items sold as part of an auction. No right to reproduce, modify, distribute or any other right to the Auction Platform is hereby provided and except as specifically provided herein, Maxsold retains all right, title and interest in the Auction Platform.

  15. Indemnification: You will defend us, our affiliates, our and our affiliates' successors and assigns, and each of our and their equity owners, directors, officers, employees, agents, contractors and other representatives (collectively, the "Indemnified Parties"), from and against any and all demands, actions, suits or proceedings (collectively, the "Claims") and indemnify and hold harmless the Indemnified Parties for any and all damages, fines, penalties, losses, liabilities (including settlements and judgments), costs and expenses (including reasonable attorney's fees and court costs), arising from or relating to: (i) your breach of any of your representations, warranties, responsibilities or obligations under this TOS; (ii) your breach of Section 2, 11, 12 or 13; (iii) your violation of any law or the rights of any third party; (iv) your negligent acts or omissions; (iv) your use of the Auction Platform in breach of this TOS; or (vi) any of the items purchased using the Servies. You shall not settle any Claims without the written consent of Maxsold, which shall not be unreasonably withheld.

  16. DISCLAIMERS:

    1. YOU ACKNOWLEDGE AND UNDERSTAND THAT MAXSOLD IS NOT THE OWNER OF THE ITEMS SOLD VIA THE SERVICES. MAXSOLD MERELY FACILITATES THE SALE OF SUCH ITEMS, INCLUDING WHEN MAXSOLD IS MANAGING THE AUCTION ON BEHALF OF THE SELLERS, AND ALL PURCHASES AND SALES ARE BETWEEN YOU AND THE SELLER. MAXSOLD MAKES NO GUARANTEES OF ANY KIND TO THE ITEMS SOLD VIA THE SERVICES AND HEREBY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES RELATING TO SUCH ITEMS. ALL ITEMS SOLD VIA THE SERVICES ARE SOLD "AS-IS".
    2. IF MAXSOLD IS MANAGING THE AUCTION ON BEHALF OF THE SELLER, WHILE MAXSOLD WILL USE REASONABLE EFFORTS TO ENSURE THE SAFETY AND ACCESSIBILITY OF THE PICKUP LOCATION, YOU ACKNOWLEDGE AND AGREE THAT SUCH LOCATION MAY BE UNSAFE AND INACCESSIBLE. YOU AGREE NOT TO BRING ANY PETS, CHILDREN, ELDERLY OR ANY OTHER PERSON WHO MAY BE VULNERABLE IN SUCH ENVIRONMENTS THAT MAY LEAD TO INJURY OR DEATH. IT IS YOUR RESPONSIBILITY TO ENSURE YOUR SAFETY AND SECURITY, AND THE SAFETY AND SECURITY OF THOSE WHO ACCOMPANY YOU. YOU ACKNOWLEDGE AND AGREE THAT YOU AND THOSE WHO ACCOMPANY YOU (INCLUDING IF YOU IGNORE THE AGREEMENT NOT TO BRING ANY PETS OR VULNERABLE PERSONS) DO SO AT YOUR AND THEIR OWN RISK AND YOU AGREE NOT TO HOLD MAXSOLD LIABLE FOR ANY LOSSES THAT MAY RESULT FROM ATTENDING THE PICKUP LOCATION.
    3. YOU AGREE THAT NEITHER WE (NOR THE SELLER OR ITS REPRESENTATIVES) ARE LIABLE TO YOU OR ANY OF YOUR SUCCESSORS, ASSIGNS, SHAREHOLDERS, PARTNERS, DIRECTORS, OFFICERS, AGENTS, AFFILIATES, SUBSIDIARIES, EMPLOYEES OR CONTRACTORS (COLLECTIVELY, "YOUR PARTIES') FOR ANY DAMAGE TO THE ITEMS YOU PURCHASED, YOUR OTHER PERSONAL PROPERTY, OR FOR INJURY OR DEATH UNLESS INJURY OR DEATH IS CAUSED BY OURS (OR THE SELLERS' OR ITS REPRESENTATIVES') GROSS NEGLIGENCE.
    4. EXCEPT FOR ANY REPRESENTATIONS AND WARRANTIES EXPRESSLY PROVIDED IN THIS TOS, THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "WHERE IS" BASIS. ALL CONDITIONS, REPRESENTATIONS, WARRANTIES AND COVENANTS, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ACCURACY OF MEASUREMENTS OR OTHER OUTPUTS, THAT THE SERVICES WILL BE FREE OF FAULT OR INTERRUPTIONS, OR ANY IMPLIED WARRANTY ARISING FROM STATUTE, COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE.
    5. EXCEPT TO THE EXTENT THAT AN EXPRESS INDEMNITY IS PROVIDED IN THIS TOS, MAXSOLD HAS NO OBLIGATION TO INDEMNIFY, DEFEND OR HOLD HARMLESS YOUR PARTIES, INCLUDING AGAINST CLAIMS RELATED TO PRODUCT LIABILITY OR INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.
    6. THIS SECTION 16 SHALL ONLY APPLY TO THE EXTENT PERMITTED BY LAW.
  17. LIMITATION OF LIABILITIES:

    1. IN NO EVENT WILL MAXSOLD BE LIABLE TO YOUR PARTIES FOR ANY DAMAGES, INJURY OR DEATH RELATING TO, ARISING FROM OR OCCURING IN CONNECTION WITH THE SERVICES, INCLUDING THE ITEMS AND ANY OF YOUR PERSONAL PROPERTY INVOLVED IN THE PICKUP, TRANSPORT OR USE OF THE PURCHASED ITEMS.

    2. SUBJECT TO THE LIMITATIONS SET OUT HEREIN, WE WILL BE LIABLE ONLY FOR DIRECT DAMAGES. IN NO CIRCUMSTANCES, EXCEPT AS PROHIBITED BY APPLICABLE LAW, WILL WE BE LIABLE FOR ANY, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, THOSE ARISING FROM THE USE OR INABILITY TO USE OUR SERVICES OR THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY USING OUR SERVICES, LOSS OF PROFITS, DAMAGE TO REPUTATION, LOSS OF GOODWILL, LOSS OF REVENUES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    3. TO THE EXTENT THAT WE ARE HELD LIABLE TO YOUR PARTIES, OUR AGGREGATE LIABILITY AND OBLIGATIONS FOR ALL CLAIMS ARISING OUT OF, RELATING TO OR IN CONNECTION WITH OUR SERVICES WILL NOT EXCEED THE AMOUNT PAID BY YOU TO US UNDER THIS TOS FOR THE ITEM(S) SUBJECT TO SUCH CLAIM(S).

    4. THIS SECTION 17 SHALL ONLY APPLY TO THE EXTENT PERMITTED BY LAW AND SHALL APPLY (i) REGARDLESS OF THE CAUSE OF ACTION, WHETHER IN CONTRACT OR TORT, INCLUDING NEGLIGENCE; (ii) EVEN IF MAXSOLD IS ADVISED IN ADVANCE OF THE POSSIBILITY OF THE DAMAGES IN QUESTION AND EVEN IF SUCH DAMAGES WERE FORESEEABLE; AND (iii) EVEN IF YOUR PARTIES REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE. EACH PARTY IRREVOCABLY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THE SERVICES. EACH PARTY ACKNOWLEDGES THAT THE OTHER PARTY HAS ENTERED INTO THIS AGREEMENT IN RELIANCE UPON THE DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS TOS AND THAT THE SAME FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES.

  18. Responses to law enforcement: We may disclose your personal information to third parties (including, but not limited to, law enforcement or other governmental authorities), without your consent or notification to you, (1) upon the request of law enforcement or other government authorities, (2) if we believe in good faith that such information (a) is helpful in, or otherwise relevant to, preventing, mitigating, terminating, prosecuting or taking any other action with respect to a possible crime or civil claim, or (b) relates to any damage or injury to, interference with or other adverse effect on any right or property of another, or (3) if we believe in good faith that such disclosure is required by any court order, subpoena or other similar mandate or any applicable law.

    Unless prohibited by applicable law or where the court order, subpoena or warrant requires no notification or delayed notification, Maxsold may notify affected users when we receive legal process from a third party requesting that user's data. Maxsold may choose not to notify a user if Maxsold deems, in its sole discretion that providing notice would be ineffective, prejudicial or might create a risk of injury or bodily harm to an individual or group, or to our property.

    All requests for disclosure of user information and account information should be directed to Maxsold and marked "Legal" to our offices at 290 King St E, Kitchener, Ontario, N2G 2L3 with a copy to [email protected].

  19. Waiver of Jury Trial: The parties hereby irrevocably waive any right to a trial by jury in any action, suit, or proceeding arising out of or in connection with this TOS, whether at law or in equity. In the event of any dispute, the parties agree that such dispute shall be resolved through a bench trial (trial by judge) or other agreed-upon dispute resolution mechanism, without a jury.

  20. General terms: This TOS, together with the Maxsold privacy policy and any other documents or guidelines incorporated herein by reference, constitutes the entire agreement between you and Maxsold relating to the Services. If any part of this TOS is held to be unlawful, void, or unenforceable, that part shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions. The failure of Maxsold to exercise or enforce any right or provision under this TOS shall not constitute a waiver of such right or provision. Any waiver of any right or provision by Maxsold must be in writing and shall only apply to the specific instance identified in such writing. You may not assign this TOS, or any rights or licenses granted hereunder, whether voluntarily, by operation of law, or otherwise without Maxsold&quote;s prior written consent. We may assign this TOS without restriction. If you have any questions about this TOS or if you wish to make any complaint or claim with respect to any of Maxsold Properties, please contact us at [email protected]. Unless expressly stated otherwise, the term “including” shall mean “including, but not limited to”. Headings of sections are inserted for convenience of reference only and do not affect the construction or interpretation of this TOS. The language used in this TOS is the language chosen by the parties to express their mutual intent, and no rule of strict construction shall be applied against any party. This TOS shall apply to you while you use any of the Services and upon termination, all provisions that, by their nature, are intended to survive termination shall remain in full force and effect, including obligations relating to confidentiality, intellectual property, indemnification, limitation of liability, and disclaimers. For any legal action that arises out of or related to this TOS, the jurisdiction and venue stated in the table below shall apply depending on the Maxsold entity that applies to the auction you participated in:

    Maxsold EntityJuristiction and Venue
    1000822913 Ontario Inc.
    • Province of Ontario and federal laws of Canada, as applicable
    • Waterloo Region and Toronto, Ontario, as applicable
    1000822913 US Inc.
    • State of New York and federal laws of the United States of America, as applicable
    • City of New York

Inquiries

By submitting an inquiry or providing your contact information on this website, you expressly consent to receive telemarketing calls from us, even if your telephone number is currently listed on any corporate, state, national, or Canadian Do Not Call (DNC) list. This consent is based on exemptions outlined under the Federal Trade Commission's Telemarketing Sales Rule in the U.S. and the Canadian National DNCL exemptions which allow us to contact you in response to your direct inquiry, despite your DNC listing. In Canada, this includes calls within six months of your inquiry or application regarding a product or service. For further details, please refer to the FTC's Telemarketing Sales Rule guidelines and the Canadian National DNCL exemptions.



Schedule A - Schedule of Fees

Fee TypeDescriptionAmount
Processing FeeFee charged for processing a refund for a reason other than a material misrepresentation of the Seller$20 or 30% of the applicable Winning Bid, whichever is greater, up to a maximum of the Winning Bid.
Change FeeFee charged for accommodating an alternative pickup date/time/location if agreed by the Seller$20 per change